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Legal

Privacy Policy

Last updated: May 27, 2026

UpworkScribe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI proposal generation service.

1. Information We Collect

We collect information in the following ways:

  • Account Information: Name, email address, and password when you register.
  • Profile Data: Upwork profile information you import or manually enter (skills, work history, bio, portfolio).
  • Usage Data: Proposals generated, job descriptions submitted, session activity, and feature interactions.
  • Payment Data: Billing information is processed securely by Stripe. We never store raw card numbers.
  • Technical Data: IP address, browser type, device info, and cookies for analytics and security.

2. How We Use Your Information

  • To generate personalized Upwork proposals using AI models (Gemini, OpenAI)
  • To manage your account, subscription, and billing
  • To send transactional emails (welcome, password reset, receipts)
  • To improve our service through aggregated, anonymized analytics
  • To detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal data. We share data only with:

  • AI Providers (Google Gemini / OpenAI): Job descriptions and profile data are sent to generate proposals. These providers have their own privacy policies.
  • Stripe: For secure payment processing.
  • Email Providers: For transactional communications.
  • Analytics (Google Analytics): Aggregated, anonymized site usage data.
  • Law enforcement: Only when required by applicable law.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion at any time by emailing [email protected]. Deleted accounts are purged within 30 days.

5. Cookies

We use essential cookies for authentication and session management, and optional analytics cookies (Google Analytics). You can manage cookie preferences in your browser settings. See our Cookie Policy for more details.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data. To exercise these rights, contact us at [email protected].

7. Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and database access controls. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or an in-app notice. Continued use of our service after changes constitutes acceptance.

9. Contact Us

For privacy-related questions, please contact:

UpworkScribe
Email: [email protected]

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